Privacy Policy
We offer a comprehensive range of IT support services, including strategic consultancy, help desk support, and disaster recovery solutions. Our goal is to ensure you have a reliable and secure IT infrastructure. Partnering with Wall Of Cyber gives you access to experienced engineers who resolve issues efficiently.
Effective Date: 17 May 2025
Welcome to Wall of Cyber (“we”, “our”, “us”)!
We value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our IT services and support solutions.
By using our services, you agree to the practices outlined in this policy.
1. Information We Collect
We collect information to provide you with outstanding IT support and to continually improve our services. The types of information we may collect include:
Personal Information: Name, phone number, email address, job title, business address.
Technical Information: IP address, device information, browser type, access times, and pages visited.
Service Data: Details you provide for technical support, like system specifications, network configurations, or service tickets.
Payment Information: If applicable, billing address and payment method (we use secure third-party payment processors).
2. How We Use Your Information
We use your information to:
Deliver and manage our IT services and support solutions.
Communicate with you regarding projects, service updates, and support requests.
Improve our services through troubleshooting, diagnostics, and system analytics.
Comply with legal and regulatory requirements.
Send occasional updates, promotions, or important notices (you can opt out at any time).
3. How We Share Your Information
We do not sell or rent your personal information to third parties.
We may share your information only in these situations:
With trusted partners and service providers who assist us in delivering services (under strict confidentiality agreements).
When legally required, such as to comply with a law, regulation, or legal request.
To protect the rights, property, or safety of [Your Business Name], our clients, or others.
4. Data Security
Your security is our priority.
We implement industry-standard technical, administrative, and physical safeguards to protect your information against unauthorized access, misuse, or loss.
Examples include:
Encrypted communication (SSL/TLS)
Access control to sensitive systems
Secure data storage
Regular vulnerability assessments
5. Your Rights and Choices
You have the right to:
Access the personal data we hold about you.
Correct or update your information.
Request deletion of your data (subject to legal obligations).
Withdraw consent for communications at any time.
Simply contact us at info@wallofcyber.co.uk to make a request.
6. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to enhance your experience.
You can set your browser to refuse cookies or alert you when cookies are being sent. However, some parts of the website may not function properly without them.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies separately.
8. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in technology, law, or our services.
When we do, we will revise the “Effective Date” at the top of this page. Significant changes will be clearly communicated.
9. Contact Us
If you have any questions, concerns, or feedback about this Privacy Policy, please reach out to us:
📧 Email: info@wallofcyber.co.uk
📞 Phone:
🌐 Website: https://wallofcyber.co.uk/
Thank you for trusting Wall of Cyber to meet your IT needs!
We’re committed to supporting your success — securely and professionally.